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Privacy Policy

Last Updated: January 2025

Santos Web Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website santoswebstudio.com.

Information We Collect

We collect several types of information in connection with the services we provide, including:

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Project/business details
  • Any other information you choose to provide in contact forms

Automatically Collected Information

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring URLs
  • Website analytics data

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you about services, updates, and promotions
  • Process your transactions
  • Prevent fraud and enhance website security

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Consent: You have given your consent for processing your personal data
  • Legitimate Interest: Processing is necessary for our legitimate interests
  • Contractual Obligation: Processing is necessary to fulfill a contract with you

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g., email services, hosting)
  • Analytics providers (Google Analytics, Vercel Analytics)
  • Legal authorities when required by law
  • Business partners with your explicit consent

Third-Party Services

Our website uses third-party services that may collect information:

Google Analytics

Analyze website usage

View privacy policy

Vercel Analytics

Performance metrics

View privacy policy

Calendly

Appointment scheduling

View privacy policy

Resend

Email delivery

View privacy policy

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have the following rights:

GDPR Rights (EU Residents)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

CCPA Rights (California Residents)

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising CCPA rights

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: