Terms of Service
Last Updated: January 2025
Welcome to Santos Web Studio. By accessing and using our website (santoswebstudio.com), you agree to be bound by these Terms of Service. Please read them carefully.
Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.
Description of Services
Santos Web Studio provides web development services, including but not limited to:
- Website design and development
- SEO optimization
- Website maintenance
- Web development consulting
- E-commerce development
Use of Website
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and business purposes. You agree to:
- Use the website only for lawful purposes
- Not interfere with the website's operation
- Not attempt to gain unauthorized access
- Not use the site to transmit spam or malware
- Not violate any applicable laws or regulations
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Santos Web Studio and protected by copyright and other intellectual property laws.
Client Work Ownership
For web development projects, ownership of final deliverables transfers to the client upon full payment, unless otherwise agreed in the project contract.
Right to Display
We reserve the right to display completed work in our portfolio and marketing materials unless the client specifically requests confidentiality.
Client Projects
For web development services, the following terms apply:
Project Proposals
- Proposals are valid for 30 days from the date of issuance
- Pricing may change after the validity period
- Project specifications must be finalized before work begins
Payment Terms
- 50% deposit required to start the project
- Remaining balance due upon project completion
- Payments processed through secure methods
- Late payments may incur late fees
Client Responsibilities
- Provide content and materials in a timely manner
- Give timely feedback on designs and development
- Approve project milestones according to agreed timeline
- Maintain communication throughout the project
Revision Policy
- Project packages include specified rounds of revisions
- Additional revisions may incur additional charges
- Major scope changes require a new proposal
- Revision requests must be made within reasonable timeframes
Warranties and Disclaimers
We strive to provide high-quality services, but:
- The website is provided "as is" without warranties of any kind
- We do not guarantee the website will be error-free or uninterrupted
- We do not guarantee specific results from SEO services
- We are not responsible for third-party content
- Clients are responsible for maintaining their own backups
Limitation of Liability
To the maximum extent permitted by law, Santos Web Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangibles.
Indemnification
You agree to indemnify and hold harmless Santos Web Studio from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the website or violation of these Terms.
Termination
We reserve the right to terminate or suspend your access to our website immediately, without prior notice, for any reason, including breach of these Terms of Service.
Project Cancellation
For web development projects:
Cancellation by Client
- Clients may cancel projects with written notice
- Deposits are non-refundable
- Work completed up to cancellation date will be billed
- Project files may be delivered for an additional fee
Cancellation by Santos Web Studio
- We may cancel projects due to non-payment
- We may cancel if client fails to meet responsibilities
- Reasonable notice will be given when possible
- Prorated refunds issued for uncompleted work
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Puerto Rico and the United States, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of modified terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Santos Web Studio regarding the use of our website.
Contact Information
If you have questions about these Terms of Service, please contact us at: